SEMINARS AND WORKSHOPS

Industry Expert Lecture on Balanced Score Card – Usages and Challenges

Date: 1st June, 2022
Time: 9:00AM – 11:00AM
Speaker Name: Dr. Bharath C, Director-Head HR, IpInfusion Ltd

Industry expert lecture series aims to offer a platform to the industry, academia and researchers to deliberate over rapidly growing intellectual market. To enable this Department of Management Studies is inviting financial experts, industry experts and   technical professionals to lend their expertise in all the domains, while paving the way forward.

What you measure is what you get. Senior executives understand that their organization’s measurement system strongly affects the behavior of managers and employees. Executives also understand that traditional financial accounting measures like return-on-investment, earnings-per-share can give misleading signals for continuous improvement, and innovation— activities today’s competitive environment demands. The traditional financial performance measures worked well for the industrial era, but they are out of step with the skills and competencies companies are trying to master today.

This was highly deliberated by Dr.Bharath C – Director-Head HR, IpInfusion Ltd. He gave insights on inadequacies of current performance measurement systems, and told the younger generation to focus on making financial measures more relevant. This session was held on 01-06-2022 in A308 and the students of HR specialisation and faculty attended. Dr Bharath focused on solving the following questions.

  • How do customers see us? (customer perspective)
  • What must we excel at? (internal perspective)
  • Can we continue to improve and create value? (innovation and learning perspective)
  • How do we look to shareholders? (financial perspective)

The session ended with a note on the learning perspective, that the balanced scorecard helps managers understand, at least implicitly, many interrelationships. This understanding can help managers transcend traditional notions about functional barriers and ultimately lead to improved decision-making and problem solving. He concluded by telling that balanced scorecard keeps companies looking—and moving—forward instead of backward.